GreenHead Recon – Shipping Policy

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Thank you for choosing GreenHead Recon. Below is our detailed Shipping Policy so you know exactly what to expect when ordering from us.

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📦 Order Processing Time

All orders are processed within 2–4 business days after payment is received.

Please note:

• Orders are not processed on weekends or holidays.

• During high-volume seasons (e.g., hunting season, holidays), processing may take an additional 1–3 business days.

If there is a significant delay, we will contact you by email.

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🚚 Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and the weight of your order.

Estimated shipping times:

• Standard Shipping (U.S.): 3–7 business days

• Expedited Shipping (U.S.): 2–4 business days

• International Shipping: 7–21 business days

These timeframes are estimates provided by carriers and are not guaranteed.

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🌎 International Shipping

We currently ship to select countries outside the United States.

Please be aware:

• Import duties, taxes, and customs fees are not included in shipping costs.

• These charges are determined by your country’s customs agency and are your responsibility.

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🔄 Order Changes & Cancellations

Once an order is placed, changes or cancellations are only possible before the order has been processed.

If you need to update or cancel your order, contact us immediately at:
📧 support@greenheadrecon.com

We cannot guarantee changes after your order enters production or has shipped.

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📬 Tracking Information

Once your order ships, you will receive an email with:

• Tracking number

• Carrier details

• Link to track your package

Tracking updates may take 24–48 hours to appear.

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❗ Delayed or Lost Packages

GreenHead Recon is not responsible for shipping delays caused by:

• Weather

• Carrier issues

• Incorrect addresses provided by the customer

If your package shows as delivered but you did not receive it:

1. Check with neighbors or your building management

2. Wait 24 hours in case of delayed scanning

3. Contact the carrier directly

If the issue persists, email us and we will help resolve the situation.

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🚫 Incorrect Address Disclaimer

If an order is returned due to an incorrect or incomplete address provided at checkout:

• The customer is responsible for additional shipping costs to resend the package.

Please double-check your address before placing your order.

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📦 Damaged or Defective Orders

If your package arrives damaged, or your items arrive defective:

• Contact us within 7 days of delivery

• Include photos of the item and packaging

We will replace or refund damaged items at no cost to you.

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❓ Questions

For any shipping-related questions, email us anytime at:
📧 support@greenheadrecon.com

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If you'd like, I can also create:
✅ Privacy Policy
✅ Disclaimer + liability waiver
✅ “About Us” page
Just let me know!